The food delivery systems work through a process that involves the following steps:
- Ordering: The first step is placing an order, which can be done through a website or mobile app. Customers can browse through the menu, select their desired items, and make a payment.
- Restaurant receives order: Once the order is placed, the restaurant receives it through a dashboard or tablet where they can see the order details, the customer’s location, and the estimated delivery time.
- Preparation: The restaurant then starts preparing the food, which can take anywhere from a few minutes to an hour, depending on the type and quantity of items ordered.
- Dispatch: Once the food is ready, it is picked up by a delivery partner who is assigned by the food delivery service. The delivery partner then delivers the food to the customer’s location.
- Delivery: The delivery partner uses a GPS-enabled mobile app to navigate to the customer’s location. Once the delivery is made, the customer receives a notification and is asked to rate their experience.
- Payment: The customer’s payment is processed through the food delivery service, which deducts its commission and transfers the rest to the restaurant.
- Feedback and ratings: Customers can provide feedback and ratings on the food and delivery service, which can help improve the quality of service in the future.
This is a basic overview of how food delivery systems work. There may be slight variations depending on the specific service and restaurant involved.